It's not easy to deal with e-mails that do not come with the promised attachment. It's very annoying if someone forgets to send something they've promised you, particularly because it means you have to do something about it.
Do you know how you should start a letter or an e-mail? Take our short quiz and learn the different ways — and when to use them. We look at formal letters and e-mails — and informal e-mails, too.
In Australia, most of the time it is not the 100 per cent solution that is aimed at. The preferred approach is more pragmatic. “That’ll do” is a typical Australian comment. Don’t try changing processes that work if there aren’t good reasons for the change. Lea Köhler with tips for working down under.
Finding your way around the “blogosphere” is not easy, however, as hundreds of thousands of blog entries are posted daily. One way to find a trustworthy blog is through personal recommendations. Here are our favourites.
At the moment, there are a number of more static, traditional sites
on the internet that you might find useful if you are interested in
intercultural issues, especially in the business context.
Don't just walk away when you finish a conversation. It's important to leave the person you were talking to with a positive impression. In this video, Bob Dignen gives advice on the best way to end a conversation.
It’s time now for The Maine Event, our regular dialogue from an event management company in London. The team is feeling the effects of the global financial crisis. Does it mean some jobs will have to be cut?
Few business experiences are more traumatic than going for a job
interview — particularly if it takes place in a foreign language. Good
preparation is the key. We hope that this latest
essential series booklet
will help you to get the job you really want. Good luck!