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 <title>Ian McMaster&#039;s Blog</title>
 <link>http://www.business-spotlight.de/blogs/archive/ian-mcmaster</link>
 <description>Commenting on global business issues</description>
 <language>en-bs</language>
<item>
 <title>Back to Buiter</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/back-to-buiter</link>
 <description>&lt;!--paging_filter--&gt;&lt;p&gt;When the great man talks, it pays to listen. Or, in this case, to read. The
man in question is Willem Buiter, now &lt;span id=&quot;tooltip4b962f6a20da8&quot;&gt;chief economist&lt;/span&gt; at Citigroup. &lt;span id=&quot;tooltip4b962f6a21190&quot;&gt;In his previous incarnation&lt;/span&gt; he was the most entertaining blogger on economics. The topic: Greece and Britain.  &lt;/p&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b962f6a20da8&quot;&gt;Chef-Volkswirt&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b962f6a21190&quot;&gt;In seinem früheren Leben; hier: davor&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/back-to-buiter&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/back-to-buiter#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/britain">Britain</category>
 <category domain="http://www.business-spotlight.de/tags/budget-deficit">budget deficit</category>
 <category domain="http://www.business-spotlight.de/tags/euro">euro</category>
 <category domain="http://www.business-spotlight.de/tags/eurozone">eurozone</category>
 <category domain="http://www.business-spotlight.de/tags/greece">Greece</category>
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 <category domain="http://www.business-spotlight.de/schwierigkeitsgrad/difficult">Difficult</category>
 <pubDate>Mon, 08 Mar 2010 07:43:42 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3711 at http://www.business-spotlight.de</guid>
</item>
<item>
 <title>Equity or efficiency?</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/equity-or-efficiency</link>
 <description>&lt;!--paging_filter--&gt;&lt;p&gt;As I have discussed before, two important concepts in economic theory are &lt;span id=&quot;tooltip4b9748900e9ed&quot;&gt;equity&lt;/span&gt; and efficiency. Sometimes, these two concepts seem to be in conflict with each other. But this is not always the case. &lt;/p&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b9748900e9ed&quot;&gt;hier: Gerechtigkeit&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/equity-or-efficiency&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/equity-or-efficiency#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/cost-cutting">cost-cutting</category>
 <category domain="http://www.business-spotlight.de/tags/efficiency">efficiency</category>
 <category domain="http://www.business-spotlight.de/tags/equity">equity</category>
 <category domain="http://www.business-spotlight.de/tags/fairness">fairness</category>
 <category domain="http://www.business-spotlight.de/tags/jobs">jobs</category>
 <category domain="http://www.business-spotlight.de/tags/pareto">Pareto</category>
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 <pubDate>Mon, 01 Mar 2010 00:21:06 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3697 at http://www.business-spotlight.de</guid>
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<item>
 <title>EFA (47): Retail Prices Index</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/efa-47-retail-prices-index</link>
 <description>&lt;!--paging_filter--&gt;Inflation is a potential problem for any &lt;span id=&quot;tooltip4b966883cfc9d&quot;&gt;economy&lt;/span&gt;. So one
 of the key goals of economic policy is to keep inflation low and 
stable. Britain&amp;#39;s best-known measure of inflation is the &lt;span id=&quot;tooltip4b966883d012f&quot;&gt;Retail Prices Index&lt;/span&gt; (RPI).&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b966883cfc9d&quot;&gt;Volkswirtschaft&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b966883d012f&quot;&gt;Einzelhandelspreisindex&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/efa-47-retail-prices-index&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/efa-47-retail-prices-index#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/britain">Britain</category>
 <category domain="http://www.business-spotlight.de/tags/consumer-price-index">consumer price index</category>
 <category domain="http://www.business-spotlight.de/tags/economics-for-amateurs">economics for amateurs</category>
 <category domain="http://www.business-spotlight.de/tags/efa">EFA</category>
 <category domain="http://www.business-spotlight.de/tags/inflation">inflation</category>
 <category domain="http://www.business-spotlight.de/interaction-communication/post-on-twittercom">Post on Twitter.com</category>
 <category domain="http://www.business-spotlight.de/tags/retail-price-index">retail price index</category>
 <category domain="http://www.business-spotlight.de/tags/rpi">RPI</category>
 <category domain="http://www.business-spotlight.de/schwierigkeitsgrad/difficult">Difficult</category>
 <pubDate>Wed, 24 Feb 2010 00:21:07 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3688 at http://www.business-spotlight.de</guid>
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<item>
 <title>Time to be a bastard?</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/time-to-be-a-bastard</link>
 <description>&lt;!--paging_filter--&gt;Two days ago, I read a fascinating article that seemed to give me an important tip on how to be a good manager. 

The article was the latest management column by Lucy Kellaway of the &lt;i&gt;Financial Times&lt;/i&gt;. It was &lt;span id=&quot;tooltip4b971b2d49348&quot;&gt;clichéd&lt;/span&gt; nonsense.&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b971b2d49348&quot;&gt;klischeehaft, mit Klischees behaftet&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/time-to-be-a-bastard&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/time-to-be-a-bastard#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/ceo">CEO</category>
 <category domain="http://www.business-spotlight.de/tags/financial-times">Financial Times</category>
 <category domain="http://www.business-spotlight.de/tags/insensitivity">insensitivity</category>
 <category domain="http://www.business-spotlight.de/tags/lucy-kellaway">Lucy Kellaway</category>
 <category domain="http://www.business-spotlight.de/tags/management">management</category>
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 <category domain="http://www.business-spotlight.de/interaction-communication/post-on-twittercom">Post on Twitter.com</category>
 <pubDate>Wed, 17 Feb 2010 00:21:05 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3676 at http://www.business-spotlight.de</guid>
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 <title>EFA (46): Aggregate demand</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/efa-46-aggregate-demand</link>
 <description>&lt;!--paging_filter--&gt;Economics, as my &lt;span id=&quot;tooltip4b96146a36acb&quot;&gt;pet parrot&lt;/span&gt; and brilliant economic &lt;span id=&quot;tooltip4b96146a36eb3&quot;&gt;advisor&lt;/span&gt; Maynard knows all too
well, is all about supply and demand. And “&lt;span id=&quot;tooltip4b96146a3729b&quot;&gt;aggregate demand&lt;/span&gt;” is the
subject of the 46th &lt;span id=&quot;tooltip4b96146a37688&quot;&gt;item&lt;/span&gt; in our series, &lt;b&gt;Economics for Amateurs (EFA)&lt;/b&gt;.

&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b96146a36acb&quot;&gt;Haus-Papagei&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b96146a36eb3&quot;&gt;Berater(in)&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b96146a3729b&quot;&gt;gesamtwirtschaftliche Nachfrage&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b96146a37688&quot;&gt;hier: Folge&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/efa-46-aggregate-demand&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/aggregate-demand">aggregate demand</category>
 <category domain="http://www.business-spotlight.de/tags/consumption">consumption</category>
 <category domain="http://www.business-spotlight.de/tags/economics-for-amateurs">economics for amateurs</category>
 <category domain="http://www.business-spotlight.de/tags/efa">EFA</category>
 <category domain="http://www.business-spotlight.de/tags/exports">exports</category>
 <category domain="http://www.business-spotlight.de/tags/government">government</category>
 <category domain="http://www.business-spotlight.de/tags/investment">investment</category>
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 <category domain="http://www.business-spotlight.de/tags/private-sector">private sector</category>
 <category domain="http://www.business-spotlight.de/schwierigkeitsgrad/difficult">Difficult</category>
 <pubDate>Mon, 15 Feb 2010 00:21:06 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3665 at http://www.business-spotlight.de</guid>
</item>
<item>
 <title>Two cheers for Greece?</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/two-cheers-for-greece</link>
 <description>&lt;!--paging_filter--&gt;This might seem like an absurd idea in the current situation, but maybe
the EU — or, to be more precise, the eurozone — should be grateful to Greece
for the &lt;span id=&quot;tooltip4b973fd254117&quot;&gt;mess&lt;/span&gt; it has got into with its public finances. The news is not all bad after all.&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b973fd254117&quot;&gt;Chaos&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/two-cheers-for-greece&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/two-cheers-for-greece#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/bonds">bonds</category>
 <category domain="http://www.business-spotlight.de/tags/debt">debt</category>
 <category domain="http://www.business-spotlight.de/tags/depreciation">depreciation</category>
 <category domain="http://www.business-spotlight.de/tags/devaluation">devaluation</category>
 <category domain="http://www.business-spotlight.de/tags/euro">euro</category>
 <category domain="http://www.business-spotlight.de/tags/eurozone">eurozone</category>
 <category domain="http://www.business-spotlight.de/tags/greece">Greece</category>
 <category domain="http://www.business-spotlight.de/tags/interest-rates">interest rates</category>
 <category domain="http://www.business-spotlight.de/schwierigkeitsgrad/medium">Medium</category>
 <category domain="http://www.business-spotlight.de/interaction-communication/post-on-twittercom">Post on Twitter.com</category>
 <pubDate>Fri, 12 Feb 2010 08:24:08 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3664 at http://www.business-spotlight.de</guid>
</item>
<item>
 <title>I don&#039;t believe you</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/i-dont-believe-you</link>
 <description>&lt;!--paging_filter--&gt;Sometimes, I simply cannot believe my ears. I guess we all have this
feeling from time to time, but it never fails to &lt;span id=&quot;tooltip4b961aa056642&quot;&gt;amaze&lt;/span&gt; me when I hear
people talking nonsense about &lt;span id=&quot;tooltip4b961aa056c95&quot;&gt;economics&lt;/span&gt; — particularly those who should know better.&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b961aa056642&quot;&gt;erstaunen&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b961aa056c95&quot;&gt;Volkswirtschaft(slehre)&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/i-dont-believe-you&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/i-dont-believe-you#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/annualized-rate">annualized rate</category>
 <category domain="http://www.business-spotlight.de/tags/b5-aktuell">B5 Aktuell</category>
 <category domain="http://www.business-spotlight.de/tags/economists">economists</category>
 <category domain="http://www.business-spotlight.de/tags/growth">growth</category>
 <category domain="http://www.business-spotlight.de/schwierigkeitsgrad/medium">Medium</category>
 <category domain="http://www.business-spotlight.de/interaction-communication/post-on-twittercom">Post on Twitter.com</category>
 <category domain="http://www.business-spotlight.de/tags/radio-gong">Radio Gong</category>
 <category domain="http://www.business-spotlight.de/tags/us">US</category>
 <pubDate>Wed, 10 Feb 2010 00:21:07 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3649 at http://www.business-spotlight.de</guid>
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<item>
 <title>EFA (45): Exit strategies</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/efa-45-exit-strategies</link>
 <description>&lt;!--paging_filter--&gt;Over the past year, the term &lt;span id=&quot;tooltip4b9641e0f296a&quot;&gt;exit strategy&lt;/span&gt; has entered the vocabulary
of &lt;span id=&quot;tooltip4b9641e0f2d51&quot;&gt;economics&lt;/span&gt;. But what exactly is such a strategy? This is the &lt;span id=&quot;tooltip4b9641e0f3138&quot;&gt;topic&lt;/span&gt; of
the 45th &lt;span id=&quot;tooltip4b9641e0f3520&quot;&gt;item&lt;/span&gt; in our regular &lt;b&gt;Economics for Amateurs (EFA)&lt;/b&gt; series.&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b9641e0f296a&quot;&gt;Rückzugsstrategie&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b9641e0f2d51&quot;&gt;Volkswirtschaft(slehre)&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b9641e0f3138&quot;&gt;Thema&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b9641e0f3520&quot;&gt;hier: Folge&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/efa-45-exit-strategies&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/efa-45-exit-strategies#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/bonds">bonds</category>
 <category domain="http://www.business-spotlight.de/tags/economics-for-amateurs">economics for amateurs</category>
 <category domain="http://www.business-spotlight.de/tags/efa">EFA</category>
 <category domain="http://www.business-spotlight.de/tags/exit-strategy">exit strategy</category>
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 <category domain="http://www.business-spotlight.de/tags/interest-rates">interest rates</category>
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 <category domain="http://www.business-spotlight.de/tags/money-supply">money supply</category>
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 <pubDate>Mon, 08 Feb 2010 00:21:06 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3627 at http://www.business-spotlight.de</guid>
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<item>
 <title>Good to talk — but difficult!</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/good-to-talk-%E2%80%94-but-difficult</link>
 <description>&lt;!--paging_filter--&gt;In recent years, there have been two strong themes within the world of
business English: a move towards English for Specific Purposes (ESP), and recognition of the fact that &lt;span id=&quot;tooltip4b96306ab8827&quot;&gt;native speakers&lt;/span&gt; are often poor communicators. &lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b96306ab8827&quot;&gt;Muttersprachler(innen)&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/good-to-talk-%E2%80%94-but-difficult&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/good-to-talk-%E2%80%94-but-difficult#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/barristers">barristers</category>
 <category domain="http://www.business-spotlight.de/tags/england">England</category>
 <category domain="http://www.business-spotlight.de/tags/english-for-specific-purposes-esp">english for specific purposes (ESP)</category>
 <category domain="http://www.business-spotlight.de/tags/lawyers">lawyers</category>
 <category domain="http://www.business-spotlight.de/schwierigkeitsgrad/medium">Medium</category>
 <category domain="http://www.business-spotlight.de/tags/native-speakers-0">native-speakers</category>
 <category domain="http://www.business-spotlight.de/tags/non-native-speakers">non-native speakers</category>
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 <pubDate>Fri, 05 Feb 2010 00:21:06 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3624 at http://www.business-spotlight.de</guid>
</item>
<item>
 <title>Good and bad service</title>
 <link>http://www.business-spotlight.de/blogs/ian-mcmaster/good-and-bad-service</link>
 <description>&lt;!--paging_filter--&gt;&lt;p&gt;I’d like to share with you two examples of &lt;span id=&quot;tooltip4b96dc18035c1&quot;&gt;customer service&lt;/span&gt; I
experienced recently. I am not &lt;span id=&quot;tooltip4b96dc1803d90&quot;&gt;claiming&lt;/span&gt; that the examples are
typical of the companies involved or anything unusual. I just found the contrast
fascinating. &lt;/p&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b96dc18035c1&quot;&gt;Kundendienst&lt;/div&gt;&lt;div class=&quot;hovertip&quot; target=&quot;tooltip4b96dc1803d90&quot;&gt;behaupten&lt;/div&gt;&lt;p&gt;&lt;a href=&quot;http://www.business-spotlight.de/blogs/ian-mcmaster/good-and-bad-service&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <comments>http://www.business-spotlight.de/blogs/ian-mcmaster/good-and-bad-service#comments</comments>
 <category domain="http://www.business-spotlight.de/section/blogs/ian-mcmaster">Ian McMaster</category>
 <category domain="http://www.business-spotlight.de/tags/amazon">Amazon</category>
 <category domain="http://www.business-spotlight.de/tags/customer-service">customer service</category>
 <category domain="http://www.business-spotlight.de/tags/deutsche-telekom">Deutsche Telekom</category>
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 <category domain="http://www.business-spotlight.de/tags/voucher">voucher</category>
 <pubDate>Wed, 03 Feb 2010 00:21:07 +0100</pubDate>
 <dc:creator>Ian McMaster</dc:creator>
 <guid isPermaLink="false">3574 at http://www.business-spotlight.de</guid>
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