Conference calls with native speakers of English

Eberhard S., Senior Executive, German, early 60s, CEF B1/B2 “In my opinion in conference calls the English native speakers use their language as a weapon!

This survey investigates and identifies the nature of the challenges faced and the range of strategies used by the non-native speaker to build clear communication during conference calls with English native speakers.

As a result of the survey, we offer guidelines on how non-native speakers can improve their conference call skills. On the final page, you'll find a list of our podcasts and exercises related to this topic. 

The survey was carried out by Business Spotlight, together with the Zurich Academy Europe and York Associates. For more a more detailed insight and for guidelines on holding conference calls, see Business Spotlight 2/2010.