A good negotiator should be able to create rapport, or shouldn't he? We look at the some of the rules of negotiating and test your knowledge of common idiomatic expressions.
Negotiations take place at work, at home, on the street — and even in some
surprising places, too. However, not many people would be prepared to
negotiate when they make an appointment at the dentist's.
If you want to be a successful negotiator, you should know how to set the right tone. In our short test, you have to choose which sentences would set the best tone in four different situations during a difficult negotiation.