Business Skills

Sorry is the hardest word

Kirstie Crail — Thu, 12 May 2011 11:18:38 +0200

There are many ways to say you're sorry, but not all of them are suitable for a reply to a complaint. We've created an exercise to help you learn which expressions you can use.

Writing a rejection letter

Deborah Capras — Tue, 20 Jul 2010 02:21:08 +0200

Complete the following extract from a rejection letter by choosing the most suitable expression from the drop-down boxes.

Absage

Formal business reports

Kirstie Crail — Tue, 10 Nov 2009 18:21:35 +0100

Are your business reports grammatically correct? Do you know which verb form to use to make your report sound more formal? Find out by taking our test.

The basics for business letters

Deborah Capras — Tue, 11 Aug 2009 00:21:03 +0200

We help you to prepare for your next formal business letter. Here, we look at useful expressions and phrases — and we also test your grammar skills!

Redewendungen

Getting started

Deborah Capras — Wed, 22 Jul 2009 00:21:07 +0200

Do you know how you should start a letter or an e-mail? Take our short quiz and learn the different ways — and when to use them. We look at formal letters and e-mails — and informal e-mails, too.

Expressions for formal letters

Kirstie Crail — Thu, 28 May 2009 13:27:34 +0200

Business letters are easy to write when you know the correct expressions. You can learn some useful phrases by doing our exercise.

A perfect layout?

Deborah Capras — Wed, 08 Apr 2009 02:21:20 +0200

There are many different acceptable layout styles for letters in English. There is no “correct” position for your company’s logo and address, the date, the references, or for the subject line. Take a look at our example of a simple, clear layout style — and then answer our questions.

Betreffzeile

Let me remind you...

Deborah Capras — Wed, 01 Apr 2009 02:21:03 +0200

When you write reminders you should use diplomatic language in the first reminder and stronger, more direct language in the second and, if necessary, in the final reminder.

Zahlungserinnerungen

Spelling test

Deborah Capras — Sat, 03 Jan 2009 08:25:44 +0100

Some words are trickier to spell than others. We test your spelling skills in this short test. Rearrange the letters to spell the word we give you in German.

I found a mistake!

Deborah Capras — Thu, 11 Dec 2008 14:18:54 +0100

Ian McMaster gives tips on how to point out mistakes in The Write Way (Business Spotlight, 1/2009). Our short exercise tests your knowledge of useful expressions for this difficult task.

auf etw. hinweisen