on track: Small Talk
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It’s nice to meet you!
Do you know what to say in the first few minutes of a conversation? Using small talk is a way to feel more comfortable with people before getting down to business.
In this edition of on track, we look at ten key areas of small talk in English. We offer tips, dialogues and exercises, as well as listening and language tasks in your 36-page booklet.
We join employees of an imaginary company in Britain as they deal with common small-talk situations while at a conference in London. You’ll be guided by Tania Higgins and communication-skills expert Bob Dignen, a regular author for Business Spotlight magazine.
Improving your small talk is a matter of confidence and practice. We’re here to help you get “on track” to meet your business English goals.
Order a copy!
You can also order on track today in our shop (also as a digital download).
The sections:
1. IntroductionUnit 1: Meeting and greeting2. Introducing yourself
3. A good introduction
4. Introducing others
Unit 2: Breaking the ice5. Travel and accommodation
6. Asking questions
Unit 3: Keeping the conversation going7. Finding the right words
8. Describing words
Unit 4: Sharing experiences9. Reconnecting
10. Remind or remember
Unit 5: Active listening11. Verbal feedback
12. Picking up cues
Unit 6: Using the situation13. Making comments
14. Coffee talk
Unit 7: Talking about business15. Getting basic information
16. Giving your details
Unit 8: Difficult situations17. Dealing with native speakers
18. Stopping gossip
Unit 9: Telling a story19. A good anecdote
20. Three storytelling steps
21. Encouraging the storyteller
Unit 10: Moving on22. Switching to business
23. Ending the conversation
24. Conclusion
Dialogues
Answers
Impressum
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The CD is available at the in our SprachenShop. The digital download is also available from SprachenDownload. |














