Videos

Business Spotlight has launched the new video series “Business with Bob” in partnership with karriere.de.

In each of the videos our regular Business Skills author Bob Dignen gives you tips and examples for improving your communication at work. The first videos look at topics relating to Socializing and the second set of five videos looks at Business Meetings.

Socializing

Culture and small talk

Are you a coconut or a peach? No, we’re not talking about your colour or your size — we’re talking about your culture. Bob Dignen explains why it’s important to know the difference.

Pfirsich

Getting started

In the second of our Business with Bob videos on the topic of socializing, Bob Dignen focuses on how to handle first meetings with new contacts. Instead of waiting for someone to make small talk with you — you should be proactive!

Thema

Aufbau und Pflege von Kontakten

die Initiative ergreifen

Building rapport

Peope who have rapport are on the same wavelength, explains Bob Dignen in his third video on socializing. What is rapport? How can you build rapport with your colleagues and business partners?

gute Beziehung zueinander

Aufbau und Pflege von Kontakten

Listening skills

Small talk is not only about talking — you should listen carefully to your business partner, too. Bob Dignen demonstrates how effective the right listening techniques can be in the fourth video in our series of five on socializing.

Technik, Methode

gesellschaftlicher Umgang

Ending the conversation

Don't just walk away when you finish a conversation. It's important to leave the person you were talking to with a positive impression. In this video, Bob Dignen gives advice on the best way to end a conversation.

Meetings

Starting effectively

How can you make sure that your meetings start effectively? Preparation is the key to success. In our Business with Bob video on meetings, Bob Dignen has a number of tips for you — and they're not about making coffee or buying biscuits!

Kekse, Gebäck

Leading meetings

Bob Dignen explains how to lead a meeting more effectively in the second in a series of five videos on the topic of meetings. If you're in charge, you should learn how to deal with three problems in particular.

Thema

die Verantwortung haben

Participating in meetings

In the third video on the topic of meetings, Bob Dignen explains how to expand your role as an international meetings participant. Find out why you shouldn't let the leader of the meeting lead, or accept what people say.

Thema

Teilnehmer(in)

Dealing with difficult people

When colleagues interrupt you for the tenth time in a meeting, do you want to shout at them? In the fourth video in our series of five on the topic of meetings, Bob Dignen has a more productive suggestion. He recommends using the TUF approach. Learn how to use it in this video.

anschreien

Thema

Herangehensweise

Taking the right decision

How can you take the right decision in international meetings? Bob Dignen explains how five simple guidelines can help to make decision-making less complex in the final video in our series on the topic of meetings.

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Videos

Socializing

Meetings

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