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Business Spotlight 2/2012 Test: How to get a job
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Home › LANGUAGE & SKILLS › Vocabulary ›

Who does what?

14.05.2008
What does a customer care agent do?
What does a customer care agent do?
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Match the job titles to their main duties.
1. Prepares financial reports and supervises the accounting.
2. Decides what to buy for the company and deals with suppliers.
3. Works on maintaining and improving high-speed broadband connections.
4. Grants or refuses loans and mortgages and looks after account holders.
5. Carries out and monitors clinical trials on new drugs.
6. Settles claims and calculates premiums.
7. Makes travel arrangements and deals with phone calls.
8. Draws up legal documents and represents the company in court.
9. Designs vehicles and develops hybrid motors.
10. Handles complaints and makes sure the customer is always satisfied.
11. Sets up the company computer network and protects it using firewalls.
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