Looking after business visitors

International visitors

English is the language of international business. When you are the first person to welcome an international visitor to your workplace, you represent your company. The impression you create colours the visitor’s view of the whole company. So, what can you do and say to make a positive first impression? And how can you make the visitor want to continue to do business with your company? In this booklet, we look at typical business situations, both formal and informal. We hope these tips and dialogues will make you feel more confident speaking English to your international visitors, and that they will help you make a good impression on your business partners from abroad.

Ken Taylor
Contact: business@spotlight-verlag.de

Contents

• At the reception desk
• In the conference room
• Getting started
• Coffee break
• Introducing the company
• Lunch
• A guided tour
• Travel arrangements
• Saying goodbye
• Further materials