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Business Spotlight 2/2010
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Bob Dignen

Happy reading!

I don’t know about you, but I only find time for serious reading when I’m on holiday. Here are some of the books I’m looking forward to exploring during the Christmas break.

sich darauf freuen

Question time

Sometimes in life, all you need to do is to ask the right question. Either of yourself or of others. Once the right question is there, you have a reasonable chance of getting the right answer. At least that's what the queen discovered.
reell
Will you take the right decision?

Taking the right decision

How can you take the right decision in international meetings? Bob Dignen explains how five simple guidelines can help to make decision-making less complex in the final video in our series on the topic of meetings. 

Regeln
Try the "TUF" approach next time

Dealing with difficult people Premium-Inhalt

When colleagues interrupt you for the tenth time in a meeting, do you want to shout at them? In the fourth video in our series of five on the topic of meetings, Bob Dignen has a more productive suggestion. He recommends using the TUF approach. Learn how to use it in this video.

anschreien
Thema
Herangehensweise
Don't always let the leader lead!

Participating in meetings Premium-Inhalt

In the third video on the topic of meetings, Bob Dignen explains how to expand your role as an international meetings participant. Find out why you shouldn't let the leader of the meeting lead, or accept what people say.
Thema
Teilnehmer(in)

Leading meetings Premium-Inhalt

Bob Dignen explains how to lead a meeting more effectively in the second in a series of five videos on the topic of meetings. If you're in charge, you should learn how to deal with three problems in particular.
Thema
die Verantwortung haben

Starting effectively Premium-Inhalt

How can you make sure that your meetings start effectively? Preparation is the key to success. In our first Business with Bob video on meetings, Bob Dignen has a number of tips for you — and they're not about making coffee or buying biscuits!

Kekse, Gebäck

Ending the conversation

Don't just walk away when you finish a conversation. It's important to leave the person you were talking to with a positive impression. In this video, Bob Dignen gives advice on the best way to end a conversation. 

Are you really listening?

Listening skills Premium-Inhalt

Small talk is not only about talking — you should listen carefully to your business partner, too. Bob Dignen demonstrates how effective the right listening techniques can be in the fourth video in our series of five on socializing.

Technik, Methode
gesellschaftlicher Umgang

Building rapport

Peope who have [iltt|rapport|gute Beziehung zueinander] are on the same wavelength, explains Bob Dignen in his third video on [iltt|socializing|Aufbau und Pflege von Kontakten]. What is rapport? How can you build rapport with your colleagues and business partners? 

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