grammar

Nobody likes to complain — or do you? In business, it’s often necessary to complain, but you don’t want to make any mistakes if you do. And you definitely don’t want to make a mistake if you’re responding to a complaint.

In this short test, all you have to do is move around the words to find the correct way to express how often something happens.

Knowing when, where and how to use adverbs of frequency is an advanced language skill. You don't think it is? Then try this test and see if you get 100 per cent!

In this test, we review modal verbs for possibility and certainty. Which modal verb is needed here?
"I'm quite interested in moving into marketing. I might/must apply for the new position that opened up last week."

Imagine that you have to make plans with a colleague in your next phone call. Would you know which expressions to use? Would you also know how to use them in a grammatically correct way?

Do you ever have problems understanding what was really said in a meeting? Would you know how to ask for clarification? Complete this statement: "I’m sorry — I didn't _____ that."