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Grammatical complaints

Nobody likes to complain — or do you? In business, it’s often necessary to complain, but you don’t want to make any mistakes if you do. And you definitely don’t want to make a mistake if you’re responding to a complaint.

Helping people — with the right language!

When was the last time a colleague offered to help you with something? If the answer is never and with nothing, you may need to start offering your colleagues some help first.

Should people give money to beggars?

If you give money to a beggar, are you giving money to a criminal — or to someone in need? Michael is from Poland and is a beggar on the streets of Cork, Ireland. Debi Starnes is an adviser on homeless issues to the Atlanta mayor. Read their opposing views on the topic of begging.

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Skills: On board a plane

Travelling by plane can be quite stressful, especially if you don't know how to ask for help. Here's our communication skills expert Ken Taylor, with expressions you can use during a flight.

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Business Spotlight 2/2012 Test: How to get a job

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