tips

What information should be on the front page? Remember that if your application comes by email, the personnel department won't even know what city you live in! Our experts tell you what they look for on a CV.

Do you want to make a good impression in your next job interview? Quite often, you’ll be introduced to two or three people. Remember their names, and use them, especially when saying goodbye. Read more tips.

How professional are your emails? Get expert advice on how to communicate effectively using this important tool in  Business Spotlight 3/2010. Also, our vocabulary guide Skill Up! gives you the words and idioms you need talk to about money, and tips on how to learn them. 

Most restaurant servers need to earn good tips to survive. But then again, shouldn't all  employers pay their staff a real wage, and not expect customers to make up the difference? Read two opinions on this topic. 

"If only the English would speak good English!" A survey on conference calls with native speakers, together with our guidelines on how non-native speakers can improve their conference call skills.

In Australia, most of the time it is not the 100 per cent solution that is aimed at. The preferred approach is more pragmatic. “That’ll do” is a typical Australian comment. Don’t try changing processes that work if there aren’t good reasons for the change. Lea Köhler with tips for working down under. 

Our experts have some final pieces of advice for your next tricky interview. Don’t try to be too clever. Don’t pretend to be somebody you’re not and, especially, don’t try to hide things. Read on...