tips

MENTAL ARITHMETIC: Tallying up restaurant bills and calculating tips is a source of confusion. As more and more people grow up using computers and calculators, the ability to do mental arithmetic is disappearing.

What information should be on the front page? Remember that if your application comes by email, the personnel department won't even know what city you live in! Our experts tell you what they look for on a CV.

Do you want to make a good impression in your next job interview? Quite often, you’ll be introduced to two or three people. Remember their names, and use them, especially when saying goodbye. Read more tips.

Most restaurant servers need to earn good tips to survive. But then again, shouldn't all  employers pay their staff a real wage, and not expect customers to make up the difference? Read two opinions on this topic. 

"If only the English would speak good English!" A survey on conference calls with native speakers, together with our guidelines on how non-native speakers can improve their conference call skills.

In Australia, most of the time it is not the 100 per cent solution that is aimed at. The preferred approach is more pragmatic. “That’ll do” is a typical Australian comment. Don’t try changing processes that work if there aren’t good reasons for the change. Lea Köhler with tips for working down under.