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1. The BEST approach to negotiating has four stages: B is for \u201cbuilding relationships\u201d, E is for \u201cexchanging information\u201d, S is for \u201cstructured bargaining\u201d and T is for \u201ctotal ______\u201d.<\/p>\n\n

2. A good relationship built on trust and ______ respect can compensate for problems with delivery, quality and price.<\/p>\n\n

3. Relationship building involves listening for ______ about a person\u2019s interests outside work.<\/p>\n\n

4. In most business negotiations, both sides are looking for a win-win ______.<\/p>\n\n

5. Making proposals conditional makes it easier to adapt or ______ them.<\/p>\n"},"overallFeedback":[{"from":0,"to":100}],"behaviour":{"mode":"selection","selectAlternatives":"alternatives","selectAlternativeRestriction":0,"spellingErrorBehaviour":"mistake","caseSensitive":false,"autoCheck":false,"enableSolutionsButton":true,"showSolutionsRequiresInput":false,"enableRetry":true,"enableCheckButton":true,"confirmCheckDialog":false,"confirmRetryDialog":false},"showSolutions":"L\u00f6sung anzeigen","tryAgain":"Wiederholen","checkAnswer":"\u00dcberpr\u00fcfen","submitAnswer":"\u00dcbermitteln","notFilledOut":"Bitte f\u00fclle alle L\u00fccken aus, um die L\u00f6sung ansehen zu k\u00f6nnen","tipLabel":"Tipp","spellingMistakeWarning":"\u00dcberpr\u00fcfen Sie die Rechtschreibung","scoreBarLabel":"Du hast :num von :total Punkten erreicht","confirmCheck":{"header":"Beenden?","body":"Ganz sicher beenden?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Ganz sicher wiederholen?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"}}

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