{"overallFeedback":[{"from":0,"to":100}],"checkAnswerButton":"\u00dcberpr\u00fcfen","tryAgainButton":"Wiederholen","showSolutionButton":"L\u00f6sung anzeigen","behaviour":{"enableRetry":true,"enableSolutionsButton":true,"showScorePoints":true,"enableCheckButton":true},"correctAnswer":"Richtig!","incorrectAnswer":"Falsch!","missedAnswer":"Vergessen!","displaySolutionDescription":"Die Aufgabe zeigt nun die L\u00f6sungen","taskDescription":"

Susan phones a travel agent to confirm the ferries to St Peter Port. Click on the right word to complete each telephoning phrase.<\/em><\/p>\n","textField":"

JANET: Channel Islands Ltd, Janet Thompson *speaking* \/ talking<\/strong>.
\nSUSAN: Hi, Janet. This is Susan from The Toolbox Ltd. Could I speak *to* \/ at <\/strong>Oliver?
\nJANET: I\u2019m afraid \/ *sorry*<\/strong>, Susan. Oliver is on holiday this week. *Can* \/ Could<\/strong> I help you?
\nSUSAN: Well, I\u2019d just like to confirm the details of our ferry connections.
\nJANET: OK, please hold the *line* \/ phone <\/strong>for a second. I\u2019ll check your booking. Right. It seems that the reservation for the ferry still has to be confirmed.
\nSUSAN: Ah, right. Well, there are seven people going to St Peter Port from St Malo and eight travelling from Portsmouth.
\nJANET: OK, let me *confirm* \/ reaffirm <\/strong>that. So there are seven people going...<\/p>\n","scoreBarLabel":"You got :num out of :total points"}

Language Test: Telephoning, 2

Confirming the details

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