With the language test in issue 5/19 of Business Spotlight, you can find out how well you know the language and techniques related to interpersonal skills. Here, you can do two of the exercises taken from the test.
The situation: Lina Danling is the Swedish head of production at a design agency in London. She leads several teams of international web designers and programmers. Sue Schröder, a German web designer, and Mike Freeman, a British programmer, are working on an important project together. However, the project is not going well. Lina needs to use all her interpersonal skills to influence both the team and the client to complete the project on time.