Calling the shots

    Business Spotlight 1/2018
    Telefonierende Frau
    © CSA-Printstock/
    Von Hildegard Rudolph

    Test your telephone skills! Here, you can do two of the exercises taken from our language test on telephoning.

    Imagine the following situation: Toolbox Ltd manufactures machine tools. It is based in Portsmouth, England, and has branches in Stuttgart, Turin and Lyons. On the occasion of the company’s 25th anniversary, sales representatives will be meeting on the Channel Island of Guernsey. Susan Holmes, PA to the managing director, is in charge of organizing the meeting.



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